Free Cancellation

Customers can cancel their farmhouse booking free of charge if the cancellation is made at least 15 days prior to the check-in date.15 days prior

Late Cancellations

If cancellation is made less than 15 days before the check-in date:

• A refund will only be issued if the canceled dates are successfully rebooked by another guest.

• If the dates are not rebooked, no refund will be issued.

Host-Initiated Cancellations

If a host cancels a confirmed booking due to unforeseen reasons:

• The customer will receive a full refund.

• The host may assist in finding alternative accommodation, if possible.

Conditional Refunds

If the booking is rebooked after a late cancellation:

• The customer will receive a full refund minus any applicable service/processing fee (e.g., Rs. X).

• If the canceled dates are not rebooked, no refund will be processed.

Full Refund Policy

Cancellations made 15 days or more prior to check-in qualify for a 100% refund.100% refund

Processing Time

Refunds will be credited within 7–10 business days to the original payment method.7–10 business days

Emergency Situations

In case of natural disasters, pandemics, government travel bans, or other force majeure events:

• Either party (customer or host) may cancel the booking.

• A full refund will be issued regardless of rebooking status.

• Neither party will be liable for additional damages or losses.

Online Cancellation

Customers can cancel by logging into the Resygo app or website and accessing the Bookings section.

Contact Support

Or by contacting customer support. Please include your Booking ID and reason for cancellation.

Notification Timeline

If your refund depends on rebooking, we will notify you within 48 hours of a successful rebooking whether a refund will be processed.48 hours